SHIPMENTS AND RETURNS
Your pack shipment
Packages are generally dispatched the same day/next day after receipt of payment and are shipped via DPD with tracking.
Shipping fees include handling and packing fees as well as postage costs. Transport fees vary according to destination of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
The following list presents the current destinations (IMPORTANT - if your country isn't shown on the list it means we do not send the parcels there).
Austria - estimated time of delivery: 2 workdays €9.50 tax incl.
Belgium - estimated time of delivery: 3 workdays €9.50 tax incl.
Bulgaria - estimated time of delivery: 4 workdays €21.00 tax incl.
Croatia - estimated time of delivery: 4 workdays €16.00 tax incl.
Czech Republic - estimated time of delivery: 2-3 workdays 99Kč tax incl.
Denmark - estimated time of delivery: 3 workdays €9.50 tax incl.
Estonia - estimated time of delivery: 2-3 workdays €13.00 tax incl.
Finland - estimated time of delivery: 5-7 workdays €19.00 tax incl.
France - estimated time of delivery: 3-4 workdays (only to continental France) €14.50 tax incl.
Germany - https://shop.einparts.de
Great Britain - unavailable due to Brexit and customs changes (please contact our distributor: https://www.performancealloys.com/accessories/led-bulbs/filter/brand-einparts)
Greece - estimated time of delivery: 4-5 workdays €31 tax incl.
Hungary - estimated time of delivery: 2 workdays €10.50 tax incl.
Ireland - estimated time of delivery: 4 workdays €23.00 tax incl.
Italy - estimated time of delivery: 3-4 workdays €18.00 tax incl.
Latvia - estimated time of delivery: 2-3 workdays €11.00 tax incl.
Lithuania - estimated time of delivery: 2-3 workdays €8.60 tax incl.
Netherlands - estimated time of delivery: 3 workdays €10.00 tax incl.
Portugal - estimated time of delivery: 4-5 workdays (only to continental Portugal) €20.23 tax incl.
Romania - estimated time of delivery: 3 workdays €15.35 tax incl.
Slovenia - estimated time of delivery: 3 workdays €13.02 tax incl.
Spain - estimated time of delivery: 4 workdays (only to continental Spain) €18.60 tax incl.
Sweden - estimated time of delivery: 4-6 workdays €16.51 tax incl.
RIGHT TO CANCEL
You have the right to cancel this contract within 14 days without giving any reason. The
cancellation period will expire after 14 days from the day on which you acquire,or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right to cancel, you must inform us
EinParts Europe s.r.o.
tel: +420 558 080 004 (monday-friday 9:30-15:00)
of your decision to cancel this contract by a clear statement (e.g. e-mail). Use of the cancellation form is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication
concerning your exercise of the right of cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
73701 Český Těšín
Late or missing refunds
If you haven’t received a refund yet, first check your bank or PayPal account again, then contact your bank or PayPal if needed. It may take several days before your refund is officially posted and you see it on your account. If you’ve done all of this and you still have not received your refund yet, please contact us and we’ll investigate for you.